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  store policies

FREE SHIPPING   on U.S. orders over $50

 

inventory & shipping :: sales tax :: product returns :: privacy


INVENTORY & SHIPPING
AmyMichelle Cosmetics will make every effort we can to make sure the items you want, are in stock. If a product is sold out, AmyMichelle Cosmetics will try our best to have that item(s) listed as Out-of-Stock until a new shipment arrives.  Normally all items purchased are shipped within 3-7 business days.  We ship items by USPS, unless you request and upgrade to a faster shipping method.

Due to customer demand, there may be times that an item has been sold out that you have purchased. In these cases, we will notify you by email that the item has sold out and it is placed on back order. We will also notify you with the approximate date the item will be back in stock and available for shipping. You will have the option to wait until the new item arrives, choose another item of equal value or receive a gift certificate in the amount of the item that is temporally out of stock, Plus 10% for your inconvenience.

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SALES TAX
AmyMichelle Cosmetics is required by law to collect sales tax on all sales and shipments in the state of Texas.

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PRODUCT RETURNS AND ORDER CANCELLATIONS
Our #1 Goal is your Customer Satisfaction. We will try our best to provide you with an enjoyable shopping experience. We want to be your beauty products provider.

If, for any reason, you and not satisfied with your purchase, we want to know about it and make you the satisfied customer you should be. You will have the option to receive a Refund, Exchange or Store Credit towards other purchases. All purchases made by credit card can ONLY receive a refund to the same credit card used for the purchase.

If your purchase is by Internet, you must contact us within 48 hours of receipt of the product. We will promptly issue your Refund, Exchange or Store Credit.  If products have been opened or used, we will only refund half of the purchase amount, or issue full credit for Exchange or Store Credit.

The returned items must be packaged and sealed as they were when originally sold. Any and all defective products will be exchanged regardless.

Thank you for shopping with us and making AmyMichelle Cosmetics your beauty products provider.

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PRIVACY POLICY

AmyMichelle Cosmetics is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, AmyMichelle Cosmetics has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

  1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
     
  2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
     
  3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
     
  4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
     
  5. Children Under 13. Our site is not designed for children. We take the special steps required by Federal Law to safeguard children’s privacy. Children under 13 may browse our site but cannot make a purchase or become a registered user. We do not wish to collect any personal information from any child. If you become a registered user and we find that you are under 13, your account with us will be deleted. Children under 13 must have a parent make all purchases for them.
     
  6. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

Questions. If you have questions about this privacy policy, please send an e-mail to customerservice@amymichellecosmetics.com

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